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Objectionly vs OnScript AI

Objectionly replaces OnScript AI for insurance sales teams. OnScript is post-call transcription, QA and conversation intelligence for contact centers; Objectionly does that job for insurance sales and adds the compliance checks (in closed beta) and AI roleplay OnScript does not list.

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Why Objectionly replaces OnScript AI

OnScript AI is post-call quality assurance for contact centers: it transcribes recorded calls, scores them against a scorecard and reports on agents, sold by the analyzed audio hour across collections, BPO, healthcare, insurance and lead generation.

Objectionly does that job better for an insurance sales team, and then keeps going. Every call is scored against your own sales script with a 1 to 5 on each question, the reasoning, the quote and coaching advice. The compliance checks (in closed beta) cover the recording disclosure, required disclaimers and the rest of the Rule Set you pick, where OnScript's criteria are configured per customer. New agents practice on AI prospects, which OnScript does not list. And plans start at $297 a month, where the first OnScript tier with scorecards carries a $2,000 monthly minimum on its Capterra listing.

For an insurance sales team, Objectionly is the clear winner over OnScript AI: deeper scoring, compliance checks (in closed beta), AI roleplay, and a lower way in.

At a glance

ObjectionlyOnScript AI
What it isAI call scoring, AI roleplay and compliance checks for insurance sales teamsPost-call transcription, QA scoring and conversation intelligence for contact centers
Built forInsurance sales teamsContact centers and QA teams across healthcare, financial services, insurance, e-commerce, collections and lead generation
Call scoringEvery imported call scored against your own script the moment it ends: yes or no and 1 to 5 answers, the reasoning, the quote and coaching adviceCustom scorecards with weighted criteria; its demo videos show each question matched against a valid answer for its points
Compliance checksIn closed beta: every call checked against the compliance Rule Set you pick, from the recording disclosure to required disclaimers, each with the reasoning and the quoteCriteria configured per customer from its own policies; its pages name TCPA disclosure monitoring and PII redaction
AI roleplayCustom and ready-made prospects at three difficulty levels, scored against the same script as real calls, with hours in every planNot listed among OnScript's capabilities
Dialer and CRM24 integrations including GoHighLevel, RingCentral, EnrollHere, Onyx, Zoom, Five9, Close CRM and JustCall, plus Zapier and an API. Self-serve.Its partners page names 11 partners and a grid of supported integrations; API access is listed in its top tier
Public pricingFour public plans by calls a month: Starter $297, Growth $497, Scale $784 a month, Enterprise on request. Monthly, quarterly or annual.No prices on onscript.ai; its Capterra listing shows a $2,000 monthly minimum on the first tier that includes scorecards
Reviews5.0 out of 5 from 16 reviews on G2No reviews on its G2 or Capterra listings

What is said about OnScript AI comes from its own public pages, linked at the foot of this page.

Why teams switch from OnScript AI to Objectionly

  • Built for insurance sales, not general contact-center QA: your sales script is the call scoring framework.
  • A 1 to 5 on every question, with the AI's reasoning, the quote at the second it was said, and coaching advice on every miss.
  • Compliance checks (in closed beta): the recording disclosure, required disclaimers and the rest of the Rule Set you pick.
  • AI roleplay in the same product, scored the same way as real calls. OnScript does not list a roleplay feature.
  • Key moments, a leaderboard with each rep's top objection, and Ask AI on any call.
  • Plans from $297 a month, with the price on the page.
  • Reviews you can read: 5.0 out of 5 from 16 reviews on G2.

Where Objectionly wins

Call scoring

Objectionly

Every imported call is scored against the script you upload, the moment it ends: yes or no and 1 to 5 answers per question, the AI's reasoning, the quote at the second it was said, and coaching advice on each missed question.

OnScript AI

OnScript scores selected calls against a custom scorecard with weighted criteria, with results in the dashboard minutes after the call ends. Its demo videos show each question matched against a valid answer for its points, with a one-line justification.

Source: OnScript AI’s page

Compliance

Objectionly

In closed beta, every call is checked against the compliance Rule Set you pick, from the recording disclosure to required disclaimers, with the reasoning and the quote behind each check.

OnScript AI

OnScript's compliance criteria are configured from the customer's own policies ("Translate approved policies into clear, testable validation criteria"). Its pages name verbatim TCPA disclosure monitoring and PII redaction.

Source: OnScript AI’s page

AI roleplay

Objectionly

New agents practice on AI prospects, including ready-made prospects such as a skeptical new retiree and a Spanish-speaking caller, at easy, medium and hard, and are scored against the same script as real calls. Every plan includes roleplay hours.

OnScript AI

OnScript does not list an AI roleplay, simulation or practice-call feature on its site or in its capability list.

Source: OnScript AI’s page

Coaching

Objectionly

Coaching advice on every missed question, objections and buying reasons tied to the second they were said, a team leaderboard with each rep's top objection, and Ask AI on any call.

OnScript AI

OnScript's Workspaces let agents dispute scorecard questions and managers create coaching assignments, and its Agent Assist desktop app shows agents their last call score and trends.

Source: OnScript AI’s page

Integrations

Objectionly

24 integrations, each self-serve from the Integrations page: GoHighLevel, RingCentral, EnrollHere, Onyx, Zoom, Five9, Close CRM, Quo, JustCall, Dialer.io, Otter.ai and more, plus Zapier and an API on every plan.

OnScript AI

OnScript's partners page names 11 partners, including TLD dialer, Call Tools, Convoso and VICIdial, and a grid of supported integrations. API access is listed in its OnPremier tier.

Source: OnScript AI’s page

Pricing and the way in

Objectionly

Public plans from $297 a month for up to 100 calls to $784 for 500, Enterprise above, with monthly, quarterly and annual billing, and a link to book a demo.

OnScript AI

OnScript's pricing page shows no numbers. Its Capterra listing shows OnScript Lite at $0.50 per analyzed hour without scorecards, OnStarter at $2 per hour with a $2,000 monthly minimum, and OnCore at $1.35 per hour with a $2,700 minimum.

Source: OnScript AI’s page

What it looks like in Objectionly

A scored call: the call's details and the objections it raised beside its overview, summary and coaching.

CallsInsurance consult: Dorothy H.

Insurance consult: Dorothy H.

Completed
Sales Rep
Marcus Bell
Duration
14 min
Call Date
10/28/2528 Oct, 2025
09:12 / 14:05
MoneyMoney

Worried the new plan would raise her drug costs.

“[09:12] I don't want to lose my drug plan, it's been fine and I know what I pay.”

TrustTrust / Skepticism

Unsure whether her cardiologist would still be in network.

“[05:48] Last time someone told me my doctor was covered, and he wasn't.”

They missed the goal of setting the appointment.

Dorothy ended the call to think it over, with no follow-up booked.

Summary

Marcus asked about Dorothy's prescriptions but not her doctors or budget, and brushed off her worry about her cardiologist. She ended the call without booking a follow-up.

Outcome

  • Dorothy did not book a follow-up and wants to think it over.
  • Next Steps: Call back with both plans side by side and confirm her cardiologist is in network.

Coaching

  • Ask about doctors, budget, dental and vision before presenting plans.
    • Example: “Before we look at plans, which doctors do you need to keep, and what do you pay each month today?”
  • Repeat an objection back before answering it.
    • Example: “So the worry is losing a drug plan that already works. Let me show you both for the full year.”
Did the agent build rapport in the first minute?Built rapport at the start?Score 5/5
5Warm and personal

AI reasoning

Greeted Dorothy by name and asked about her week before any plan came up.

Evidence

[00:14] Marcus Bell: Morning Dorothy. How was the trip to see your daughter?

Advice

Keep it. Carry the same warmth into the needs assessment.

Did the agent run a thorough needs assessment?Thorough needs assessment?Score 2/5
2Partial

AI reasoning

Asked about prescriptions, but not doctors, budget, dental or vision.

Evidence

[03:42] Marcus Bell: Can you read me your prescription names?

Advice

Ask about doctors, budget, dental and vision before plans.

How well did the agent handle objections?Handled objections well?Score 2/5
2Brushed off

AI reasoning

Waved away Dorothy's worry about her cardiologist instead of checking the network, and she never came back to it.

Evidence

[05:55] Marcus Bell: I'm sure he'll be fine, most doctors take it.

Advice

Check the doctor's network on the call before moving on.

Did the agent keep control of the call?Kept control of the call?Score 3/5
Was there a clear recommendation and next step?Clear recommendation and next step?No

What kept this deal from closing?

Two worries were left open. Dorothy worried her cardiologist might not be in network 05:48, and Marcus said most doctors take it without checking 05:55.

She also did not want to lose a drug plan she knew the cost of 09:12. Marcus offered to compare both plans for the full year but never did, so she ended the call to think it over.

Agent may make mistakes. Verify all outputs.

Pricing

Objectionly

  • StarterUp to 100 calls/mo$297 a month
  • GrowthUp to 250 calls/mo$497 a month
  • ScaleUp to 500 calls/mo$784 a month
  • EnterpriseCustom amount of calls/moContact us

Monthly prices. Quarterly and annual billing cost less. All plans

OnScript AI

No prices on onscript.ai, which describes usage-based or per-seat pricing. Its Capterra listing shows OnScript Lite at $0.50 per analyzed audio hour (no scorecards), OnStarter at $2 per hour with a $2,000 monthly minimum, OnCore at $1.35 per hour with a $2,700 minimum, and OnPremier on request.

Source: OnScript AI’s page

What Objectionly customers say

  • G2

    Objectionly Saves Us Hours and Keeps Our Team Accountable

    “The software has saved our Sales Leadership countless hours for call reviews, call audits, etc. Not only that, helps us stay accountable to our goals and standards as a company and helps our team stay compliant in the most important areas.”
    Travis G.VP of Sales
  • G2

    Essential Tool for Training Efficiency and Support

    “Our team leads don't have to listen to hour-long calls and can just easily see where an agent is struggling. The initial setup was easy, and overall, it supports our medicare agency effectively.”
    Brandon D.Medicare Agency

Verbatim G2 reviews. Read all of them

Questions buyers ask

Can Objectionly replace OnScript AI?
Yes, for an insurance sales team. Objectionly scores every call against your own script, checks compliance (in closed beta), coaches the rep on every miss and adds AI roleplay, which covers what OnScript does and more.
Does OnScript AI have insurance compliance checks?
OnScript's compliance criteria are configured per customer from the customer's own policies. In closed beta, Objectionly checks every call against the compliance Rule Set you pick, from the recording disclosure to required disclaimers, with the reasoning and the quote for each.
Does OnScript AI have AI roleplay?
No roleplay, simulation or practice-call feature is listed on OnScript's site. Objectionly includes AI roleplay in every plan.
How much does OnScript AI cost compared with Objectionly?
OnScript's site shows no prices; its Capterra listing shows a $2,000 monthly minimum on the first tier that includes scorecards. Objectionly's plans start at $297 a month for up to 100 calls.
Which one gives reps better feedback?
Objectionly gives a 1 to 5 on each question of your script with the AI's reasoning, the quote and coaching advice for the next call. OnScript's demos show each question matched against a valid answer with a one-line justification.
Which one works with my dialer?
Objectionly lists 24 self-serve integrations including GoHighLevel, RingCentral, EnrollHere, Five9 and Zoom, plus Zapier and an API on every plan.

About this comparison

Objectionly publishes this page. What it says about OnScript AI comes from OnScript AI’s own public pages, listed below; where a feature is not on those pages we say “not listed”. If something has changed, write to team@objectionly.com and we will correct it.

OnScript AI is a trademark of OnScript AI LLC, which is not affiliated with Objectionly and has not endorsed this page; the names are used only to identify the product compared.

Sources

  1. OnScript AI home page
  2. OnScript AI capability list (llms.txt)
  3. OnScript AI: Scorecard
  4. OnScript AI: Data Validation
  5. OnScript AI: PII Redaction
  6. OnScript AI: Compliance and risk
  7. OnScript AI: Workspaces
  8. OnScript AI: Agent Assist
  9. OnScript AI: Partners and integrations
  10. OnScript AI: Pricing
  11. OnScript AI: Trust
  12. OnScript on Capterra
  13. OnScript AI on G2
  14. OnScript on Clutch
  15. TLDCRM patch 10.6.0 (TLIntel Dialogs)

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