Review and score your Otter.ai meetings with Objectionly

How to connect Otter.ai to Objectionly

1. 1In Objectionly, open Integrations, choose Otter.ai and click "Import our Zapier template". Zapier opens with the Otter.ai trigger and the Objectionly action already set up.
2. 2Copy your workspace API key from the same panel and paste it into the Objectionly step in Zapier.
3. 3Publish the Zap, then make a test recording. It appears in Calls once processed.
4. 4Set up one Zap for each rep. Each Otter.ai account syncs through its own Zap.

What Objectionly does with each Otter.ai meeting

• Call Review

  Upload your script and get every call scored, with advice for the agent on every question they missed.

• Compliance

  In closed beta, every call is checked against the compliance Rule Set you pick, from the recording disclosure to required disclaimers.

• AI Roleplay

  Agents can roleplay with realistic AI prospects, scored against the same script you use for real calls.

Questions about Otter.ai and Objectionly

How do I review Otter.ai meetings with Objectionly?

Import Objectionly's Zapier template for Otter.ai, paste in your workspace API key and publish the Zap. From then on your Otter.ai meetings arrive in Objectionly on their own and are scored against your own script.

Does Objectionly connect to Otter.ai directly?

It connects through Zapier. The template comes with the Otter.ai trigger and the Objectionly action already set up.

Does it import Otter.ai meetings from before I connected?

No. Calls arrive from the day your Zap is published.

Do I need one Otter.ai Zap for the whole team?

No, one for each rep. Each Otter.ai account syncs through its own Zap.

Is every one of my Otter.ai meetings scored?

They go through your workspace's import filters first. By default, calls of 3 minutes or less are skipped, and you can choose to import only calls from reps you have added.